Let’s Talk About Your Payment Technology Needs

Merchant / POS Solutions: You operate a business and want to check whether a POS offer fits your needs.

Payment Service Provider: You represent a PSP and want to discuss technology, deployment or potential collaboration.

Institutional Partnership: You represent a bank or institution exploring a commercial or operating relationship.

Existing Customer Support: You already use an AlphaPay service and need help with a service or operating question.

General Enquiry: You have a question about AlphaPay and need help finding the right contact.

Tell us about your business activity, location and customer payment needs. The relevant team can explain the next step in evaluating solution suitability, operating requirements and available commercial terms.

If you already use an AlphaPay service and have a question about an approved device, a payment status or an operational issue, use the customer support channel provided with your service documentation. Do not submit an existing service issue through the new-sales form.

When contacting support, explain the nature of the issue and provide only the minimum information requested through the approved support channel. Never share your PIN, OTP or complete card details in a public message or marketing form.

For existing customers, use the support channel provided in your service documentation.