Privacy, Website Terms & Disclosures

When you submit a sales or institutional enquiry, we ask for information needed to understand and direct your request. Depending on your selection, this may include your name, contact details, business activity, city, organisation, role and a brief description of your requirements.

We use submitted enquiry information to respond to the request, evaluate its relevance and pass it to the appropriate AlphaPay contact responsible for that category. The form is not intended to collect payment card details, PINs, one-time passwords or identity documents.

For questions about privacy, terms or disclosures, contact the AlphaPay team through its approved contact channels.

AlphaPay is described on this website as a payment technology company. The exact legal contracting entity, its technology role and the identity of any licensed payment provider, acquiring institution or settlement party depend on the specific service arrangement.

Where a partner is responsible for regulated payment activities or fund settlement, its legal role and obligations should be stated in the relevant service documents. Company identity, licenses and regulatory status must not be inferred from the appearance of a POS device or the presence of third-party brand marks.

For questions about privacy, terms or disclosures, contact the AlphaPay team through its approved contact channels.

Use Contact AlphaPay for sales and institutional enquiries. Existing customers should use the approved service support channel identified in the Support section of that page. Do not include sensitive payment information in the public enquiry form.

For questions about privacy, terms or disclosures, contact the AlphaPay team through its approved contact channels.